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30 Day Happiness Guarantee

We want you to love your KOONIEZ. Period.

If for any reason you are not completely satisfied with your purchase, please email happiness@kooniez.com within 30 days of original purchase for instructions on how to return KOONIEZ for a full refund or exchange. Returns must be in original condition (including all paperwork, packaging, and accessories). All items must be unworn, unaltered and unwashed. Return shipping costs are responsibility of the buyer. However, we're happy to refund all original shipping fees paid by the buyer.

Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.

If your item(s) are defective, please email us within 24 hours upon receiving your package to happiness@kooniez.com so we can make it right!

Please note: We do not accept returns for purchases of 3 or more pairs of Kooniez.