We want you to love your KOONIEZ. Period.
We believe in 100% customer satisfaction and that is why we are offering all customers a 30 day money-back guarantee. If for any reason you are not completely satisfied with your purchase, you can return the pants within 30 days from the order date for a full refund or exchange. We will refund your original shipping costs, however any return shipping costs are responsibility of the buyer. Returns must be in original condition (including all paperwork, packaging, and accessories). All items must be unworn, unaltered and unwashed.
Upon request, we may be able to provide a prepaid return shipping label ($9) and deduct the cost from your refund.
Please contact our customer happiness team at email@example.com to start your return process.
Please note: We do not accept returns for purchases of 3 or more pairs of Kooniez.